Welcome
Welcome to ShopTomas
If you have any questions please don’t hesitate to send me a message. I’d love to answer questions regarding any of my items as well as discuss making a custom piece.
Items typically ship in 1 to 2 business days. They will be shipped via USPS
Need more than a few of the same item? Contact us and if item is available, discounts can be applied for high volume orders.
Purchasing more than 1 item? Add multiple items to the same cart to save on shipping.
Payments
We gladly accept PayPal, and any direct payment through Etsy. Orders are shipped when payment is received in full.
Shipping
Shipping Info:
All items are shipped via USPS in 1-2 business days.
If purchasing more than one item, multiple items can be added to the same cart to save on shipping.
International shipping is welcome. Rates for international orders are calculated at checkout.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Returns and exchange details
Returns & Exchanges
Returns and exchanges are gladly accepted. In order to receive an exchange or refund, contact ShopTomas within 14 days of delivery of item. The returned item along with any gift with purchase should be sent back to ShopTomas within 21 days of initial delivery.
Exchanges of equal values with another item from the shop are welcome.
If you want to cancel an order after placing, contact ShopTomas as soon as possible, as most items ship out quickly.
Please note that personalized or custom made items cannot be accepted for return.
Buyers are responsible for return shipping costs to ShopTomas; if the item is not in its original condition, the buyer is responsible for any loss in value.